Mr. Obayashi

【Landlord’s Location】Shibuya, Tokyo

【Property Type】an income-generating asset

【Landlord’s Profession】
a real estate investment company owner

【Property Location】
Kawasaki Ward, Kawasaki City (Kanagawa Prefecture)

I run a real estate investment company but I am absolutely not a pro in rental property management. That’s why I chose to hire a property manager to handle the landlord’s responsibilities for myself.

My property is located in an area with quite a large number of international tenants. EM Labo has a team of bilingual experts proficient in both English and Japanese, which makes tenant management much easier. Their service saved my time and eased the stress and worries that can come with landlording, especially when there is a language barrier.

Their market analysis was spot-on, helping me secure a tenant for a property I once doubted if I asked too much for the rent but EM Labo successfully bought me a tenant with a nice credit history within a month. Beyond leasing and all hands-on management, they also give me regular management reports, with all the details I need to know.

I also love their cost-saving tips for home improvement suggestions as I always have the comfort of knowing experienced professionals are managing your rental property. I do think I am professional in the real estate industry while EM Labo is truly professional even to professionals.

Mr. Nohara

【Landlord’s Location】Singapore

【Property Type】a condo

【Landlord’s Profession】
moved to Singapore after retirement

【Property Location】Setagaya, Tokyo

I knew  EM Labo through a real estate agency in Singapore, and their recommendation proved invaluable. Right from the first meeting, I knew this agent worth hiring and these patient agents could carry me through my rental deals with ease and fill my pockets with the most money possible.

Previously, I dealt with a major developer’s management company that conducted unapproved renovations, issued surprised me with unexpected invoices, and charged me nearly 500,000 Japanese yen for a “1LDK apartment” (a one-bedroom apartment) without finding me a tenant in five complete months. EM Labo then changed everything by bringing me a decent tenant in just three weeks, which covered the considerable loss bought by the previous subpar agent…

They are easy to reach and respond to my texts and emails, They also schedule meetings with me whenever I return to Japan so I know they are the ones I can rely on and trust because they keep me updated and at ease through the whole process especially my tenant made requests from time to time.

I will probably pass down the asset to my son, and I will definitely let EM Labo handle everything for me and my son.

Mr. Tsukishima

【Landlord’s Location】Bunkyo-ku, Tokyo

【Property Type】an income-producing asset

【Landlord’s Profession】
a real estate investment company owner

【Property Location】Bunkyo-ku, Tokyo

I do income-generating property investment but I am not good at rental management. I crossed paths with Ms. Enomoto through a business connection and decided to let her agents bring nice tenants to the door.

Previously when I worked with with other management companies, landlording was like a stressful, emotional roller coaster with countless tasks, delayed financial reports, late rent deposits, and surprises that units of my asset were actually vacant for months. I was even shocked to discover that units were rented at lower prices than what was agreed upon.

EM Labo is different in that it frees up the time I would spend on those overwhelming management tasks and ultimately brings me more money by suggesting rental adjustments (they suggested increasing the rental fee of each flat by 3,000 – 4,000 yen so my income increase comes to as much as 32,000 yen each month, which makes a difference!) They handle vacancies promptly and send me timely, easy monthly reports.

They take care of the tenants so I needn’t answer calls about emergency repairs or whatever the problems. Still, they notify me immediately of issues so we can settle them decisively. I need the support of a wonderful agent like EM Labo who can tirelessly manage all rental tasks for me and stick with me at all times.

Corporation in Hyogo Prefecture

【Landlord’s Location】Hyogo Prefecture, Japan

【Property Type】Condominium unit

【Landlord’s Profession】
the owner of a beverage company

【Property Location】Shinagawa-ku, Tokyo

I’ve known Ms. Enomoto for a long time since her old days in Awaji Island (Kansai region, West Japan). My company also manages assets, and I decided to diversify into Tokyo’s real estate market. Originally I craved a Tokyo Tower view, but later I purchased a condo in Shinagawa considering my budget.

Anyway, I shared my plan with Ms. Enomoto and she professionally brought up the details of a fixed-term lease agreement. She (and her team) then handled everything for me including the contract preparation, which was professional as details were listed clearly. They also worked with me closely to customize the lease. I found not only Ms. Enomoto but all representatives in EM Labo have a stellar track record of deals and they know the area of my property like the back of their hands.

From assistance in the leasing process to full-time property management, I got a feel that they have my best interest and my potential tenants in mind throughout the process. They are also connected to the renters that they handle, simply, everything for me with visibility to details so I can focus on my key businesses. EM Labo just helped turn rental units into a solid source of cash flow for me.